Scope

1.1. Acceptance

By using any of the Services, you consent to and accept these Terms and agree to be bound by them.

1.2. Amendments

Zero Gaming reserves the right to make changes at any time to these Terms or any of the policies or notices relating to its platforms, sites, or applications. Such changes will be effective immediately upon publication on [www.zerogaming.store] (the "Zero Gaming Sites"), or other Zero Gaming applications, websites, and/or platforms. Zero Gaming will also post a notice on these platforms to inform users of the new Terms. It is your responsibility to regularly check the above-mentioned sites for the latest version of the Terms. Your continued use of the Services or any of the foregoing platforms following any changes to the Terms shall be deemed continued acceptance of the revised Terms.

Access and Use of Services and Zero Gaming Sites

2.1. The Services allow you to purchase certain digital content, such as app/game credits, from Zero Gaming or its Publishers via the Zero Gaming Sites or platforms, and make payment for such purchases through the Payment Channels by:

(i) Using one of the payment options offered by Zero Gaming’s payment channel partners, such as voucher redemptions, over-the-counter payments at participating convenience stores, credit cards, and bank transfers. For credit card or bank transfer payments, any banking or card details you provide are collected directly by the Payment Channels, which include the relevant banking institutions, card issuers, or aggregators. These details are not collected, stored, or processed by Zero Gaming.

2.2. Purchases made using the Services will be in one of two forms:

(a) You purchase in-app/game credits directly from third-party Publishers ("Publisher Credits") as the merchant of record, and Zero Gaming provides facilitation services to the Publishers by processing and collecting payments on their behalf;

(b) Zero Gaming resells the Publisher Credits directly to you as the merchant of record.

Payment Facilitation and Digital Content Reselling Services

3.1. You initiate and make a purchase by selecting Publisher Credits via the relevant Publisher’s site or app, where you will be redirected to the Zero Gaming Sites to complete payment. You are responsible for ensuring all purchase details are correct.

3.2. You are fully liable for the use of your payment accounts or instruments via the Services. You acknowledge and accept that Zero Gaming is not liable for any unauthorized access or usage of your accounts or payment instruments by third parties.

Consumer Protection

4.1. Refunds

You acknowledge and agree that transactions successfully completed through any Zero Gaming Sites or Services are final. No returns will be accepted, and no refunds will be issued unless explicitly stated in these Terms.

User Declarations

5.1. Age

The Services are not directed to individuals under the age of majority in your country ("minors"). Where applicable, parental or guardian consent is required for minors to use the Services. By continuing to use the Services, such parent or guardian is deemed to have agreed to these Terms on behalf of the minor and assumes responsibility for any use, account creation, or purchases made. Therefore, purchases made by a minor cannot be canceled on the basis of lacking parental or guardian consent or supervision.

No Warranty and Disclaimer

6.1. The Services are provided on an “as is” basis. We do not guarantee that the Services will be uninterrupted, error-free, secure, or free from malware or harmful software.

6.2. To the fullest extent permitted by law, Zero Gaming makes no representations or warranties of any kind—express or implied—regarding the Zero Gaming Site or the Services, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

6.3. Zero Gaming does not control the quality, legality, or performance of any goods or services provided by Publishers. Except where otherwise specified, Zero Gaming is not obligated to issue refunds for dissatisfaction or unfulfilled purchases but will make reasonable efforts to assist with dispute resolution as outlined under the Disputes and Error Handling sections.

6.4. Zero Gaming may, at its sole discretion, suspend or terminate access to the Services or Zero Gaming Sites at any time without prior notice. This includes but is not limited to cases of suspected fraud, illegal activity, unauthorized use, or violations of these Terms. Zero Gaming may also limit transaction types or amounts at any time without prior notice.

6.5. You understand and agree that the availability of the Services depends on the infrastructure and availability of third-party service providers, including payment channels, publishers, and platform providers.